Inbound Call Centre
Whether you are placing a fulfilment order or you are simply calling for information, there is nothing like a friendly, knowledgeable voice at the end of the phone. All of Meads customer call centre operatives are polite and fully trained to your company's requirements. Both you and your customers will be confidently reassured of Meads professional call handling service.
- Product Order Lines for Mail Order and E-Commerce Fulfilment
- Media Response Line (TV Advertising, Press, Direct Mail)
- Customer Information / Support Lines
- Dealer & Branch Lookup
- Donation Lines
Meads fulfilment call centre offers a wide range of call handling services, we will work with you to understand your requirements and create your own call handling solution. You may prefer to have a live call operative or simply a message on the line requesting callers to leave their details. Either way, Meads can offer you the correct call handling solution for your needs.
Our excellent relationships with service providers’ means that we can acquire and set up your campaign or sales line numbers (0800, 0845, 0870) for you, and ensure that all calls to your number get routed to the correct operatives within the Meads Call Centre.
Meads will work with you to develop scripts that fit with your company identity so the caller won't even realise they are speaking to an outsourced call centre.
From start to finish, your calls will be handled in a professional and courteous manner. At Meads we treat each of your callers as if they were one of our own customers.
To find our more of the options available to you please call meads fulfilment on: 0800 0141010 or email info@meads-ltd.co.uk
